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Customer Support

Context Help

If you lose your way inside our Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up menu will show up. It contains thorough information about all the operations that you can carry out on the page in question. Each pop-up menu opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive selection how-to videos demonstrating how to use our hosting Control Panel. They're created for those of you who want to see how things are being done instead of just reading articles. In this way, everyone can quickly get to know our Control Panel by simply watching our step-by-step how-to videos.

FAQ's

If you can't find the answer you searching for, have a glance at our extensive Frequently Asked Questions database, which covers questions asked by real customers and provides practical solutions. We regularly update our FAQ section with new Q&A's so as to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section, just get in touch with our Support Team who's available around the clock and is prepared to provide the technical support you need to make your website a success.

Contact Details

US Toll Free Phone:
+1-855-211-0932
US International:
+1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
Sales Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
5.00 AM - 7.00 PM EST/USA
6.00 PM - 8.00 AM EST/AU
Contact Form: Online Contact Form
Check Server Status
To check the status of your server if you think there is a problem, please go to: www.properstatus.com