Customer Support
Context Help
If you lose your way inside our Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up menu will show up. It contains thorough information about all the operations that you can carry out on the page in question. Each pop-up menu opens on the same page so that you can swiftly return to your work.
Video Tutorials
We have an extensive array of how-to videos demonstrating how to use our hosting Control Panel. They're created for those of you who want to see how things are being done instead of just reading articles. In this way, everyone can quickly get to know our Control Panel by merely watching our step-by-step how-to videos.
F.A.Q.
If you can't find the answer you searching for, have a gaze at our extensive Frequently Asked Questions database, which covers questions asked by real customers and provides practical solutions. We regulary update our FAQ section with new Q&A's so as to encompass all the new additions and innovations related to our web hosting platform.
Ticketing System
If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can get in touch with our excellent team of customer service technicians available 24x7 and eager to assist you with any question. Each support ticket you open will be answered within one hour (the average ticket response time being only 20 minutes), so you won't have to wait a long time to get an answer to your question.
